Politique de confidentialité

Dernière mise à jour : 23 janvier 2026

Chez Dialectica Limited, ainsi que nos sociétés affiliées (collectivement, « Dialectica », « nous » ou « notre »), nous accordons une grande importance à votre vie privée. La présente politique de confidentialité définit la manière dont nous recueillons, utilisons, partageons et protégeons les renseignements personnels obtenus auprès des clients, des spécialistes et des visiteurs de notre site Web www.dialectica.io, et s'applique auxdits clients, spécialistes et visiteurs. En visitant et en utilisant notre site Web de quelque manière que ce soit, vous êtes soumis aux Conditions d'utilisation, dont la présente politique de confidentialité fait partie intégrante. Si vous n'acceptez pas cette politique de confidentialité, veuillez ne pas vous inscrire auprès de nous ni utiliser le site Web de Dialectica ou les services fournis par son intermédiaire.

Dialectica Limited est une société enregistrée en Angleterre et au Pays de Galles (numéro d'entreprise 9605745). Dialectica est le « responsable du traitement des données », tel que ce terme est défini dans le Règlement général sur la protection des données (RGPD), la Loi sur la protection des données du Royaume-Uni et la législation pertinente, pour les renseignements personnels recueillis auprès des résidents de l'Espace économique européen (« EEE ») et du Royaume-Uni (« RU »). Aux fins de la présente politique de confidentialité, les termes « renseignements personnels » et « données personnelles » sont utilisés de manière interchangeable et désignent toute information relative à une personne physique identifiée ou identifiable.

1. Portée

La présente politique de confidentialité s'applique aux utilisateurs des services de Dialectica partout dans le monde, y compris les clients, les spécialistes et les visiteurs de notre site Web www.dialectica.io. De plus, cette politique de confidentialité est conforme au Règlement général sur la protection des données (RGPD) (2018), à la Loi sur la protection des données (2018), au RGPD du Royaume-Uni, à la Loi sur la protection des renseignements personnels et les documents électroniques (LPRPDE) (2004) et à toute autre réglementation sur la protection des données applicable aux États dans lesquels l'entreprise exerce ses activités.

2. Nos principes clés de traitement des données

Nous nous engageons à garantir que vos données personnelles sont traitées de manière équitable et transparente, conformément au cadre juridique applicable, tel que décrit ci-dessus. Plus précisément :

● Nous traitons vos données uniquement pour des finalités déterminées, explicites et légitimes, telles que définies dans la présente politique. Nous ne traitons pas ultérieurement vos données à des fins incompatibles avec les finalités initiales (limitation des finalités).

● Nous traitons uniquement les données qui sont adéquates, pertinentes et limitées à ce qui est nécessaire au regard des finalités que nous avons établies (minimisation des données).

● Nous mettons tout en œuvre pour garantir que vos données sont exactes et que vous pouvez demander leur correction ou leur suppression, le cas échéant (exactitude des données).

● Nous conservons vos données sous une forme permettant votre identification uniquement aussi longtemps que nécessaire aux fins que nous avons déterminées à l'avance, tel que décrit dans la présente politique (limitation de la conservation).

● Nous mettons tout en œuvre pour assurer la sécurité de vos données et pour prévenir, entre autres, tout traitement non autorisé ou illicite, ainsi que toute perte, destruction ou dommage accidentel (intégrité et confidentialité).

Afin d'assurer une protection adéquate de vos données, Dialectica met en œuvre des politiques de sécurité internes, prend les mesures techniques et organisationnelles appropriées conçues pour protéger les renseignements personnels dans nos systèmes et forme régulièrement son personnel, qui est lié par des clauses de confidentialité et de protection de la vie privée. Conformément aux normes ISO 27001, nous utilisons des technologies qui maximisent la sécurité de vos données, par exemple le chiffrement en transit et au repos, des politiques de sauvegarde, une politique de mots de passe, des contrôles de sécurité physique, etc.

Notre objectif est d'intégrer les principes de sécurité de l'information et de protection des données dans tous les aspects des activités de l'entreprise. Dans ce contexte, nous surveillons la Page 2/15

des mesures de sécurité sur une base régulière et, si nous le jugeons nécessaire, nous les harmonisons avec les nouvelles pratiques exemplaires.

3. Comment nous recueillons les données

a. Directement auprès de vous

Nous recueillons des informations directement auprès de vous lorsque :

● Vous soumettez vos informations pour devenir un client de Dialectica

● Vous soumettez vos informations pour devenir un expert auprès de Dialectica et rejoindre notre réseau de spécialistes.

● Vous interagissez avec Dialectica en tant que client, expert ou candidat, dans le cours normal de notre relation d'affaires avec vous. Veuillez noter que les experts qui acceptent de travailler avec Dialectica et ses clients sont soumis aux Conditions d'engagement et aux clauses de protection des données qui y sont incluses.

● Vous communiquez avec nous par quelque moyen que ce soit (courriel, téléphone, formulaire « contactez-nous » du site Web, etc.).

Les candidats postulant à une offre d'emploi chez Dialectica sont soumis à notre Politique de recrutement.

b. Automatiquement à partir de votre utilisation de notre site Web

Lorsque vous utilisez le site Web de Dialectica, nous pouvons recueillir des données vous concernant en fonction de votre navigation et de votre utilisation de nos services. Ces données peuvent inclure l'historique de recherche, l'adresse IP, la résolution d'écran, le type de navigateur utilisé, le système d'exploitation et les paramètres, les heures d'accès et la référence URL, les données des témoins et d'autres informations sur l'utilisation du site Web.

c. Auprès de tiers

Dialectica peut également recueillir des données (notamment sur les experts) auprès de tiers et de sources accessibles au public. Ces données constituent principalement des coordonnées professionnelles, de l'expertise et des qualifications professionnelles, et peuvent être recueillies, par exemple, à partir de sites Web professionnels ou d'affaires, de registres d'entreprises, de publications de spécialistes ou d'autres informations professionnelles qu'ils ont rendues publiques à leur sujet, de recherches menées à l'interne par Dialectica (p. ex. sur LinkedIn) et d'autres entreprises et partenaires de données qui nous concèdent des informations sous licence. Dans ce dernier cas, Dialectica a établi des partenariats avec des tiers, des partenaires de données ou de marketing réputés, après une évaluation rigoureuse des références de ces partenaires et des assurances quant à la légalité des processus de collecte de données.

4. Quelles données personnelles traitons-nous

4.1. Les données personnelles que nous traitons varient selon la nature de votre interaction avec Dialectica.

En général, lorsque vous utilisez notre service, nous recueillons les informations suivantes :

● Informations d'identification et coordonnées professionnelles telles que votre nom, votre adresse postale, votre adresse courriel et votre numéro de téléphone ;

● Données de profil, y compris votre nom d'utilisateur et votre mot de passe, vos commentaires, vos rétroactions et vos réponses à des sondages ;

● Données financières telles que les informations de paiement (p. ex. numéro de TPS ou numéro d'identification fiscale) ;

● Autres détails/informations que vous nous fournissez dans le cadre des services offerts par Dialectica ou au cours de vos communications avec nous ;

● Témoins et technologies similaires. Nous utilisons des témoins et d'autres technologies similaires. Pour plus d'informations sur notre utilisation de ces technologies, consultez notre Politique sur les témoins ;

● Information contained in any communications that you send to us by email or through our website contact form including the communication content and metadata;

● Data collected automatically from your use of our website such as search history, IP address, screen resolution, type of browser used, operating system and settings, access times and URL reference, cookie data, and other website usage information.

4.2. In addition, we may collect the following information for:

‍Specialists

Specialists registering with Dialectica are required to provide personal information including name, address, and other contact information, as well as detailed information in respect of their academic and professional background and employment history. In the event that a formal ID verification takes place, Dialectica will also process the data used to verify the specialist’s identity. Specialists will also be required to provide their payment information so that they can be compensated following a consultation. Consultations may be recorded in audio or visual form, and you will be notified in advance when this occurs. Calls may also be transcribed using an AI tool. Recordings and transcripts may be shared with Dialectica's Client.

Furthermore, we may also collect data from publicly available sources and our partners concerning your business contact information and professional background and relevant qualifications.

Clients‍

When a client wishes to enquire or register with us, we will collect their contact details (e.g. name, address, title and position) as well as a brief description of the client’s business.

Job Applicants

If you apply for a job opening, we collect and process personal information as described in our Recruiting Policy.

4.3. Special Category Personal Data

Dialectica does not intend to collect any special category personal data about you (this includes details about your religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, and information concerning your health and genetic and biometric data). Kindly abstain from sharing any Special Categories of Personal Data with us. Page 5/15

5. Purposes: Why and How We Use Your Data

We may use the information we obtain for the following purposes:

a. To Provide Our Services

● Operate, maintain and improve our website;

● Communicate with you, provide you with updates and other information relating to our services, provide information that you request, respond to comments and questions, and otherwise provide support;

● Use Specialists’ information to facilitate their participation in projects;

● Facilitate Specialist consultations, including the recording and transcription of calls where applicable;

● Identify Projects which may be within the field of expertise and of interest to a Specialist;

● Identify the most suitable Specialists for a Client’s project;

● Properly inform Clients who may wish to consult with a Specialist;

● Process payments;

● Perform necessary operations to maintain our services, including software maintenance and fixing operational problems.

b. To Market, Improve our Services, and other Legitimate Business Interests

● Provide Specialists’ professional expertise to prospective clients to demonstrate the quality and coverage of our specialist network;

● Identify events, actual and potential projects of interest to Clients;

● Understand and analyze how you use our services, improve and develop new products and services;

● Communicate about new services or other information which we think you may find interesting;

● Operate, evaluate and improve our business;

● Anonymize information collected through our services and use it for our business purposes;

● For other purposes for which we provide specific notice at the time the personal information is collected.

c. To Comply with Applicable Law & Internal Policies

● Protect against any prohibited or illegal activity, claims and other liabilities ( e.g. AML/counter terrorist financing, anti bribery and corruption, sanctions);

● Enforce our legal rights;

● Comply with applicable legal requirements and internal policies;

● Meet internal compliance and risk management obligations and to protect the integrity of our services by implementing fraud prevention, and professional conduct requirements, to enforce our terms and internal policies, to prevent, detect, and investigate unlawful or prohibited conduct;

● Establish, exercise and defend a legal claim.

6. Legal Bases for Data Processing (EU, EEA and UK Data Subjects)

If you are located in the EEA or the UK, we only process your personal data under certain legal bases:

● Contractual necessity: processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. We need your personal data/information to provide you with the services you have requested, or to respond to your inquiries;

● Consent: You have consented to the use of your personal information, for example to use non-essential cookies;

● Compliance with law: processing is necessary for compliance with a legal obligation to which the controller is subject. We have a legal obligation to use your personal data, for example to comply with our tax and accounting obligations;

● Legitimate interests: processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party. We or a third party have a legitimate interest in using your personal information, such for monitoring and conducting analytics on website/platform use, pages/links clicked, traffic demographics, patterns of navigation, on potential security matters, on performance issues, as well as for product development and internal analytics purposes, and otherwise to improve the safety, security and performance of our services. We only rely on our (or a third party’s) legitimate interests to process your personal information when these interests are not overridden by your rights and interests. In specific cases, the applicable Legitimate Interest Assessments have been conducted.

Please be advised that we may process your personal data for more than one legal basis, depending on the specific purpose for which we are using your data. Please contact us at compliance@dialecticanet.com if you need details about the specific legal basis we are relying on to process your personal data.

7. Who has Access to your Data?

We may disclose your personal data to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy. Specifically:

● Dialectica’s Employees. We may share your personal information with any member of our organization who reasonably needs access to personal data to achieve the purposes set out in this Privacy Policy.

● Affiliates. We may share your personal information with our affiliates for any of the purposes described in this Privacy Policy.

● Vendors and Service Providers. We may share any personal information we receive with our service providers and share within Dialectica for any of the purposes described in this Privacy Policy. Such third-parties may, for instance, provide support services such as:

o customer support;

o market research;

o fraud detection and prevention services, including anti-fraud screening service;

o internet services, internet service providers, cloud storage providers and e-commerce providers, technical support;

o marketing services - For more information on personalized advertisements and your choices, also review our Cookie policy.

● Clients and Client- Authorized Advisors/business partners. Dialectica may share your information with our Clients and occasionally Client-designated parties, typically in connection with consulting opportunities.

● Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/ and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

● Compliance with law. Dialectica may disclose the fact that you are a Specialist and information collected about you in response to a valid order or request by a court or other governmental body, to enforce an agreement between you and Dialectica or one of Dialectica’s Clients, to protect Dialectica’s rights, or as otherwise required or permitted by law, legal process or for the prevention or detection of a crime.

● Merger, Sale, or Other Asset Transfers. Dialectica may disclose personal information to service providers, advisors, audit companies, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our business or assets.

Please note that any third party with whom Dialectica collaborates, complies with the terms of personal data processing under GDPR (see below under 11). In addition, Dialectica and the data processors acting on behalf of Dialectica, are committed to keeping the confidentiality of the processed personal data and not to disclose or allow access to any third party without the prior notification of the data subject except for in cases explicitly provided by law. The data processors acting on behalf of Dialectica are contractually bound to comply with the legal obligations on the personal data processing, apply the appropriate technical and organizational measures for the best possible protection of the personal data against any incidental or illegal destruction, damage or loss, alteration, or unauthorized access and in general unlawful processing of data. These measures aim to ensure and to demonstrate that processing is performed in accordance with the applicable data protection regime [including GDPR, Data Protection Act (2018), the UK-GDPR, the Personal Information Protection and Electronic Documents Act (PIPEDA) (2004)] taking into account the nature, scope, context and purposes of processing as well as the risks of varying likelihood and severity for the rights and freedoms of natural persons.

8. Data Transfers

Dialectica operates and processes personal data globally. Personal data provided to Dialectica will be held by us inside the EEA or the UK and will be accessed by our staff and third parties working for us for the purposes set forth in this policy or for other purposes subject to your approval. Your personal information may also be held, processed and accessed outside the EEA or the UK to countries that have not been determined by the European Commission or the UK government to provide an adequate level of data protection. In any such transfer, Dialectica will ensure that appropriate data protection safeguards (e.g. European Commission’s Standard Contractual Clauses or UK addendum to the Standard Page 10/15

Contractual Clauses) are in place and will perform the necessary Transfer Impact Assessments (TIAs) where applicable.

To obtain a copy of the relevant transfer mechanism or additional information on the transfers, please contact us using the contact information below. Please note that when personal information is transferred to certain countries, law enforcement and regulatory agencies, including national security authorities, of these countries may be able to access such information in accordance with the laws of those countries.

9. Your Rights

Dialectica takes reasonable steps to ensure that your personal data is kept accurate and up-to-date and that the personal data that is processed is limited to the reasonably necessary in connection with the purposes set out in this Privacy Policy.

You have the following rights in connection with your data:

i. To request access to your personal data that we hold. You may request a copy of your personal data and we shall provide it to you free of charge. Should you request any further copies, we may charge a reasonable fee based on administrative costs.

ii. To request that we rectify any inaccurate personal data about you and, taking into account the purposes of the processing, to have any incomplete personal data about you completed. In any case, please note that when you provide to us your personal data guarantee that they are true and accurate and you undertake to notify us of any change or modification of your data.

iii. To request that we erase your entire personal data to the extent that they are no longer necessary for the purpose for which we need to keep processing them, or when we are no longer legally permitted to process them. Please be advised that, in such cases, we will retain only non-personal data (e.g. anonymized, statistical data) and information for statistical and technical reasons. Also, in case you decide to delete your account, we will retain email information, in a secure manner, for new account-verification purposes. Also, we shall retain some “Payment Information”, if such apply in your case, for as long as we are obliged by the applied tax law or/and our contractual obligations with our service providers. In addition, Specialists must be aware that any data they request to be erased will be erased from Dialectica’s database effective as of the time of the request’s acceptance.

iv. To request that we cancel or limit the processing of your personal data, which entails that in certain cases you can request us to temporarily suspend the processing of the data or that we keep them longer than necessary.

v. Where the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.

vi. To request that we transfer the information you gave us from one organization to another, or give it to you (Data Portability). The right only applies to information you have given us, if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.

vii. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal. You must be aware that consent withdrawal does not affect the lawfulness of processing prior to such withdrawal.

viii. You may instruct us at any time not to process your personal information for marketing purposes.

ix. Right to File Complaint: You have the right to lodge a complaint with the competent Supervisory Authority of your country or EU Member State, such as the Information Commissioner’s Office (ICO) for the UK.

Please note that in order to respond to any of the above we may require information to confirm the individual’s identity. We may withhold personal information that you request to the extent permitted by law.

Please contact us at compliance@dialecticanet.com if you wish to exercise any of these rights. In certain situations, and subject to applicable law, we may not be able or obliged to grant part or all of your individual requests.

Please note that any changes made in user databases will be reflected instantly or within a reasonable period of time. We may retain some information for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. We also have the right to refuse and/or charge a monetary fee for requests which are manifestly unfounded or excessive, for example because of their repetitive character. Dialectica tries to respond to all legitimate requests as soon as possible (within 1 month upon its receipt). If we require more time (for a maximum total of two additional months), we will inform you of the reason and extension period in writing.

10. CalOPPA - Do Not Track Clause

Dialectica does not track its users over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.

11. Information & Data Security

In order to prevent unauthorized access, disclosure or other unlawful processing, we have put in place physical, electronic and managerial procedures designed to safeguard and secure the information we collect online. Your data is stored in secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are bound by a duty of confidentiality. Only authorized personnel are permitted to access personal data in the course of their work.

We cannot, however, guarantee the security of our servers or transmissions between our servers and your computer. Accordingly, all information which you provide to us is supplied at your own risk. Please help us keep your information secure by keeping your password and other account details confidential.

12. Retention Policy

We will retain your information for so long as necessary for the purposes for which they were collected. We will also retain your information as required under applicable retention policies or as permitted by applicable law. When determining the specific retention period, we take into account various criteria, such as the type of service provided to you, the nature and length of our relationship with you, and mandatory retention periods. In general, we retain Personal Data:

a. for as long as you have an active account with us or as otherwise necessary to provide you with the Service. When you choose to discontinue/delete your account, we delete all personal data with the exception of personal data required to be retained by law (for instance in order to comply with tax legislation), to comply with any ongoing or prospective legal proceedings; and required to establish, exercise, or defend our legal rights, property or personal safety of Dialectica, its users and the public.

b. until you withdraw your consent where processing is based on consent.

c. to the extent that is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation.

After the expiry of the retention period, we retain some information in an anonymized or aggregated form but not in a way that would identify you personally.

Nevertheless, some personal data relating to the data subjects’ transactions with Dialectica as well as the information on notification, consent and withdrawal of consent, where it is applicable, may be retained as necessary information in order to enable us to establish lawfulness of the data subject’s data processing by Dialectica and for ensuring the legal claims of the parties.

If you have a question about a specific retention period for certain types of personal data we process about you, please contact us using the contact information provided below.

13. Third Party Links

Our services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any personal information you disclose to these third parties. We encourage you to read their privacy policies before providing any personal information to them.

14. Children’s Privacy

We do not knowingly collect, maintain or use personal information from persons under 18 years old (“minors”), and no part of our services is directed to children. If you learn that a minor has provided us with personal information in violation of this Privacy Policy, please contact us immediately.

15. Updates To Our Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our website to notify you of any significant changes to our Privacy Policy and indicate when it was most recently updated. You should also check this page from time to time to ensure that you are happy with any changes.

16. How To Contact Us

We welcome all requests, suggestions and questions concerning our use of your information. All such communication should be directed to compliance@dialecticanet.com, or call us at +44 203 637 2934, or write to us at: 28 Margaret St, London, W1W 8RZ, United Kingdom.