Key Business Breakdowns
Products & Services
Customer Service Automation Platform
A customizable AI-driven solution for tailored conversational experiences. It features omnichannel AI agents for voice, messaging, and email, support •••• •••••••••• •••• •••/••• •••••••, ••• ••••-•••• ••••••••• ••• ••••••••••• ••••••••.
Pricing & Go-to-market
Typical Contract Length
•-• •••••.
Pricing model
The platform offers a free and paid version, which varies based on the number of bots, channels and custom integrations, among other features. Impleme••••••• •• •••••••••• •••• ••• ••••••••, ••• ••••• ••••••• ••• ••• •• ••••••• ••••• ••••.
Average Sales Value
$•••-$••• ••• ••••, ••••••••• •• ••• •••••••• ••••/••••• •• ••••.
Growth Review
Customer Overview
•.•,••• ••••••••• ••••••• ••••: ••••• •••••••••••, ••• ••••
Customer Retention
•.••%
| Company Name | Revenue | FTE | Proprietary Insights | HQ | Ownership Type |
|---|---|---|---|---|---|
 Yellow.ai | - | - | - | USA | V•••••••• |
 Ada | - | - | - | - | - |
 Kore Wireless | - | - | - | - | - |
 OneReach.ai | - | - | - | - | - |
 RingCentral | - | - | - | - | - |
 Microsoft | - | - | - | - | - |
Relevant Companies
Khoros
Digital customer engagement platform for pharmaceutical companies, technology platforms, and other consumer-facing enterprises to manage social media interactions, community forums, and customer messaging channels.
HQ
Ownership
Higher Logic
Community and engagement platforms for associations and B2B companies to manage member or customer interactions, facilitate peer support, and centralize communication and knowledge sharing.