Key Business Breakdowns
Products & Services
Experience Management Platform
Unified platform that integrates survey creation, distribution, and data analysis into a single tool. It enables users to design customizable surveys, •••••• ••-•••••• ••••••••, ••• •••••••• •••-••••• •••••••••.
Pricing & Go-to-market
Typical Contract Length
•. • •••••.
Pricing model
••••••••••••-••••• ••••••• •••••• ••••••••.
Average Sales Value
•. $•••.
Average Sales Cycle
•-• ••••••.
Growth Review
Customer Overview
•. •••• ••••••••• ••• ••• ••••• •••••• •••••••• ••••••••• ••••••••• ••••••••••, ••••••••• ••• ••••••••••.
Customer Concentration
••••••• •• ••••••••••• •••••• ••• •••••••• ••••.
Customer Retention
•. ••%.
| Company Name | Revenue | FTE | Proprietary Insights | HQ | Ownership Type |
|---|---|---|---|---|---|
 SurveyMonkey | $4••m '•• | - | - | USA | P•••••••• |
 Medallia | - | - | - | - | - |
Relevant Companies
Khoros
Digital customer engagement platform for pharmaceutical companies, technology platforms, and other consumer-facing enterprises to manage social media interactions, community forums, and customer messaging channels.
HQ
Ownership
CallMiner
Speech analytics platform for contact centres to analyse customer interactions and improve service delivery.