Key Business Breakdowns
Products & Services
Totango Customer Success Platform
The flagship SaaS platform that centralizes customer data and automates customer success workflows (health scoring, engagement, churn alerts, etc.) to ••••• ••••••••• ••• •••••••••.
Pricing & Go-to-market
Typical Contract Length
•-• •••••.
Pricing model
Seat-based subscription model with pricing driven by the number of seats and premium features, with discounts of 20-30% available based on user count ••• •••••••• ••••••.
Average Sales Value
•••••• •••• $•••-$••• ••• •••• ••• •••• ••• ••• ••••• ••••, •••• •••••••••• ••••••• •• •. $•.•• ••• ••••••• ••••••• ••• ••••.
Growth Review
Customer Overview
•. •••,••• •••••• •••• ••••, •••• •••••• ••••••••• •••••••••• •• ••••••-••-••••• •••• •••••••••.
Customer Retention
•. ••%.
| Company Name | Revenue | FTE | Proprietary Insights | HQ | Ownership Type |
|---|---|---|---|---|---|
| | - | ••• '•• | - | USA | P•••••••• |
 ChurnZero | - | - | - | - | - |
 Vitally.io | - | - | - | - | - |
 Planhat | - | - | - | - | - |
 Custify | - | - | - | - | - |
| G Gainsight | - | - | - | - | - |
 ClientSuccess | - | - | - | - | - |
Relevant Companies
Freshworks
Customer engagement and IT service management software for companies across multiple verticals to manage support tickets, CRM, marketing automation, IT operations, and employee service requests.
HQ
Ownership
CallMiner
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