Key Business Breakdowns
Products & Services
Quantum Metric Continuous Product Design Platform
A unified Digital Experience Analytics (DXA) platform providing session replay, journey analytics, automated analytics (Felix AI), heatmaps, and integ••••• ••••••••••• ••• •••••••••••• •••••••• ••• •••••••••••.
Pricing & Go-to-market
Pricing model
Subscription-based pricing based on modules purchased, support plan, number of digital properties, and annual session volume, with customer type and u•••• ••••• •••••• ••••••• •••••• •• ••••••• ••• •••••••••• ••••• ••••• •••••••• •• •• ••••• ••••.
Average Sales Value
•.$••••.
Growth Review
Customer Overview
c. 400 customers across industry verticals, with US-based enterprises in the retail, banking, and telecommunications sectors contributing the majority •• •••••••.
Customer Concentration
••• ••• •• ••••••••• •••••••••• •. ••% •• ••••• •••••••.
Customer Retention
•. ••%.
Barriers to Switching
•••• ••••••••••• •••• •••••••• •••••••••.
Key Purchasing Criteria
•••••••• ••••••••••••, •••••••• •••••••, ••• •••• •• •••.
| Company Name | Revenue | FTE | Proprietary Insights | HQ | Ownership Type |
|---|---|---|---|---|---|
| | - | ••• '•• | - | USA | P•••••••• |
| | - | - | - | - | P••••• |
| | - | - | - | - | - |
| | - | - | - | - | - |
| | - | - | - | - | - |
Relevant Companies
Zendesk
Customer service and engagement platform for companies across multiple verticals to manage support tickets, live chat, knowledge bases, and customer communications across channels.
HQ
Ownership
Investors
Zeacon
Offers interactive video management software for organizations and individuals to generate website video experiences and assess user engagement.