People Operations Associate

About the Role

We are seeking a People Operations Associate to support the employee journey from onboarding through offboarding, helping keep Dialectica running smoothly day to day. You will support payroll operations and benefits administration - helping ensure every employee has an accurate, well-supported experience from day one.

Key Responsibilities 

People Operations Excellence:

• Seamless Employee Lifecycle: Manage end-to-end onboarding and offboarding, ensuring new hires are fully set up with payroll, benefits, and gear from day one.
• Process Re-engineering: Evaluate and iterate on core operational frameworks to eliminate friction points, transforming routine administrative tasks into scalable, user-centric employee experiences.
• Systems & Scaling: Maintain and improve our HR tool (Hibob) by automating manual tasks and simplifying processes to keep things running smoothly as the team grows.

Payroll & Compensation Management:

• Payroll Cycle Support: Support the monthly payroll cycle in partnership with external payroll providers, gathering and checking inputs to help ensure all employees are paid accurately and on time.
• Vendor Coordination: Serve as the day-to-day point of contact for payroll providers, medical insurance brokers, and other People Operations vendors, following up on open items and escalating issues when needed.

• Compensation Administration: Help process salary changes, bonuses, and other compensation adjustments each cycle, keeping payroll and our HR tool accurate and consistent.

Benefits & Contractual Administration:

• Benefits Support: Handle day-to-day administration of the company's medical insurance plan, meal allowances and other perks, including enrollments, changes, terminations, and employee questions.
• Contractual Administration: Prepare and issue employment contracts and amendments under guidance, and keep documentation accurate, up to date, and compliant with local labor law.
• Compliance Auditing: Maintain impeccable records of all payroll data, employment contracts, and benefits documentation for internal and external audits.

What We Are Looking For

• 2+ years of experience in People Operations, HR Administration, or a similar role, ideally with exposure to payroll, benefits, or employment contracts.
• Foundational Knowledge: Working understanding of payroll processes, medical insurance schemes, and the basics of local labor law as it relates to employment contracts and benefits.
• Numerical Mastery: Highly analytical with the ability to manage payroll data, benefits costs, and budget projections with precision.
• Communication: Fluency in English with the ability to explain payroll, benefits, and contractual matters clearly to non-experts.
• Excellence: High professional standards for confidentiality, customer service, and attention to detail.

What you will get

• Competitive base salary with additional performance incentives.
• Coverage under the company’s collective health insurance plan.
• Hybrid work model & extra personal/flex days and paid volunteer days a year for your favourite cause.
• Company-sponsored team-bonding events.
• Weekly health & wellness activities, healthy breakfast, snacks and beverages.
• Entrepreneurial culture and amazing coworkers!
• Opportunities to develop new skills and progress your career in a highly multicultural team within a global organization.