Freshworks company overview
About
Expert Vetted Data
Public disclosures rarely capture a company's internal dynamics or the true state of its technology. Gain first-hand insight by speaking with former Freshworks executives.
Ownership & Key Financials
Revenue
Revenue / FTE
Ownership
FTEs
Growth Review
Experts highlight Freshworks's strong customer relationships and retention, while noting market evolution and timing considerations as a potential constraint.
What does Origin provide on Freshworks?
Origin provides a structured company snapshot of Freshworks, combining expert-led insights with analysis across business model, customers, competitors, and market dynamics. The profile is designed to support research, competitive analysis, and commercial due diligence workflows.
How is Origin's analysis of Freshworks different from traditional company databases?
Traditional company databases often focus on surface-level metadata such as ownership, funding, and company descriptions. Origin complements these sources with qualitative insights informed by expert interviews, helping teams understand how Freshworks operates, competes, and creates value in practice.
Is Origin suitable for researching private companies like Freshworks?
Yes. Origin is built to support research on private companies, where public information can be limited or inconsistent. It focuses on insight depth and operational context, which can be useful when evaluating companies like Freshworks for investment, partnership, or competitive analysis.
Where does Origin's information on Freshworks come from?
Origin insights are derived from expert interviews conducted by Dialectica, combined with structured analysis and secondary validation where appropriate. This approach prioritises first-hand operational perspectives alongside supporting evidence, rather than relying solely on aggregated public data.
Can Origin support commercial due diligence on Freshworks?
Origin can support early-stage commercial due diligence by helping teams quickly understand positioning, value drivers, customer dynamics, and potential risks related to Freshworks. It is typically used to shape hypotheses and focus areas before deeper primary research.
How does Origin compare to Crunchbase or PitchBook for analysing Freshworks?
Crunchbase and PitchBook primarily focus on company metadata, ownership, funding history, and transactions. Origin complements those sources by adding qualitative, insight-led analysis focused on business fundamentals, go-to-market execution, customer reality, and competitive positioning for companies like Freshworks.
How does Origin complement public filings and investor materials for companies like Freshworks?
For public companies, Origin provides context that goes beyond financial disclosures. It helps teams understand operational realities, competitive dynamics, and customer sentiment that may not be fully captured in earnings reports or investor presentations for companies like Freshworks.
What does Origin typically reveal about pricing and go-to-market strategy for enterprise software companies like Freshworks?
For enterprise software, Origin often focuses on pricing logic, contract structure, buyer personas, procurement friction, and channel strategy. For companies like Freshworks, this can help teams assess how revenue is created, what drives expansion, and where sales cycles or retention may impact outcomes.
Relevant Companies
Explorance
Feedback analytics and insights platform for organizations across multiple industries to collect, analyze, and report on qualitative feedback for student and employee experience improvement using AI-driven sentiment analysis and process automation.
HQ
Ownership
Emplifi
Digital customer experience platform for global brands, offering integrated social media marketing, social commerce, and customer care with unified analytics and AI.