Key Business Breakdowns
Products & Services
IT Operations Automation Platform
Provides an Unified software and service offering that integrates with IT tools to consolidate operational data into a single view, enabling incident •••••••••, ••••••, •••• ••••• ••••••••, ••••••••• ••••••••, •••••••••, ••• ••••••••• •• •••••••••••• •••••••• ••• •••••-••••• ••••••••••••.
Pricing & Go-to-market
Pricing model
Pricing is usage-based, charging per incident or event with core modules bundled, and applies the same model across all platform offerings; optional m•••••• ••• ••••••••• •• ••••• ••••, ••••••• •••••• •• •••••••• ••••••• ••• •••••••• ••••••, ••• ••••• ••• •• ••••••• •••• •• •••••••••••••• ••••••• •••• •• •••• •••••.
Average Sales Value
•.$•••• ••• ••••
Growth Review
Customer Overview
c.170 customers across multiple industry verticals, including information technology & services, software/technology, financial services, healthcare, ••• •••••••••• •••••••.
Customer Concentration
••• ••• •• ••••••••• •••••••••• •.••% •• ••••• •••••••.
Customer Retention
••-•••%.
Barriers to Switching
•••• ••••••••• ••••• (•••••••••, ••••, ••• ••••••).
| Company Name | Revenue | FTE | Proprietary Insights | HQ | Ownership Type |
|---|---|---|---|---|---|
 BigPanda | - | ••• '•• | - | USA | V•••••••• |
 Splunk | - | - | - | - | - |
 ServiceNow | - | - | - | - | P••••• |
| | - | - | - | - | P••••• |
Relevant Companies
Addigy
Apple device management platform for customers across multiple verticals to manage macOS and iOS device deployment, monitoring, and security.
HQ
Ownership
Investors
Flexential
Hybrid IT infrastructure solutions, provided through a single platform integrating colocation, cloud, connectivity, and professional services to support business infrastructures for enterprises in healthcare, business process outsourcing (BPO), manufacturing, and transportation industries, as well as managed service cloud providers.