Uniphore company overview
About
Expert Vetted Data
Public disclosures rarely capture a company's internal dynamics or the true state of its technology. Gain first-hand insight by speaking with former Uniphore executives.
Ownership & Key Financials
Revenue
Investors
Revenue / FTE
Ownership
FTEs
Key Business Breakdowns
Products & Services
Q for Sales
AI sales assistant for sales teams to provide real-time conversational guidance and analyze sales calls to improve rep performance. Pricing is based o• •••• ••••••.
U-Self Serve
AI chatbot/virtual agent platform for enterprise customer support to automate customer self-service across voice and digital channels. IVA (Intelligen• ••••••• •••••••••) •••• ••••••••• ••••••••••••.
U-Capture
Enterprise communication recording solution for regulated companies to capture and store high-quality voice/screen data for compliance and AI analysis.
U-Discover
••••••••••-•• ••••••••• •••••• ••• ••••••• ••••••• •• ••••• ••• ••••••• •••••••• •••• ••••• •••••••• •••••••••••• ••••• ••••••• ••••••••.
U-Assist
Real-time AI agent-assist platform for contact center agents to provide in-call guidance and automate after-call work (automated conversation summarie•).
ActionIQ
•••••••• •••• •••••••• (••••••••) ••• •••••••••/••••••••• ••••• •• ••••• •••••••• •••• •••••• ••••••••••• ••• ••••• •••••••••• •••••••• ••••••••.
Pricing & Go-to-market
Typical Contract Length
•-• •••••
Pricing model
•••••• •••••••••••• ••••, •••••••••••• •• ••••••••• ••••••••• ••••••••• •••• ••• ••••••• •••••••• •• •••••••.
Average Sales Value
••••••• •••••••• ••••• •• $••••.
Average Sales Cycle
••-•• ••••••
Growth Review
Customer Overview
••• ••••••• ••••••• ••• ••••••••••••••••••, •••••••, •••••••, ••••••••••, •••••••• ••••••• ••••••••••• (•••) ••••••••••.
Customer Concentration
•.•••• ••••••••• •••••••••• •• •.••% •• ••• •••••••.
Customer Retention
••-••%, ••••• ••••••••• •••• ••• •••• •••••• •• •••••.
| Company Name | Revenue | FTE | Proprietary Insights | HQ | Ownership Type |
|---|---|---|---|---|---|
 Uniphore | - | ••• '•• | - | USA | V•••••••• |
| $2•••m '•• | ••,••• '•• | - | USA | P•••••••• | |
 Cisco | - | - | - | - | - |
| $1•••m '•• | •,••• '•• | - | USA | P•••••••• | |
 Kore.ai | - | - | - | - | - |
 Cognigy | - | - | - | - | - |
 Google Cloud Platform | - | - | - | - | - |
 Observe.AI | - | - | - | - | - |
 Five9 | - | - | - | - | - |
 Interactions | - | - | - | - | - |
| A ada | - | - | - | - | - |
 Amazon Web Services | - | - | - | - | - |
 Cresta | - | - | - | - | - |
 ASAPP | - | - | - | - | - |
 Microsoft | - | - | - | - | - |
| $2•••m '•• | ••,••• '•• | - | USA | P••••• |
Experts highlight Uniphore's market leadership and established position, while noting capital efficiency requirements as a potential constraint.
What does Origin provide on Uniphore?
Origin provides a structured company snapshot of Uniphore, combining expert-led insights with analysis across business model, customers, competitors, and market dynamics. The profile is designed to support research, competitive analysis, and commercial due diligence workflows.
How is Origin's analysis of Uniphore different from traditional company databases?
Traditional company databases often focus on surface-level metadata such as ownership, funding, and company descriptions. Origin complements these sources with qualitative insights informed by expert interviews, helping teams understand how Uniphore operates, competes, and creates value in practice.
Is Origin suitable for researching private companies like Uniphore?
Yes. Origin is built to support research on private companies, where public information can be limited or inconsistent. It focuses on insight depth and operational context, which can be useful when evaluating companies like Uniphore for investment, partnership, or competitive analysis.
Where does Origin's information on Uniphore come from?
Origin insights are derived from expert interviews conducted by Dialectica, combined with structured analysis and secondary validation where appropriate. This approach prioritises first-hand operational perspectives alongside supporting evidence, rather than relying solely on aggregated public data.
Can Origin support commercial due diligence on Uniphore?
Origin can support early-stage commercial due diligence by helping teams quickly understand positioning, value drivers, customer dynamics, and potential risks related to Uniphore. It is typically used to shape hypotheses and focus areas before deeper primary research.
How does Origin compare to Crunchbase or PitchBook for analysing Uniphore?
Crunchbase and PitchBook primarily focus on company metadata, ownership, funding history, and transactions. Origin complements those sources by adding qualitative, insight-led analysis focused on business fundamentals, go-to-market execution, customer reality, and competitive positioning for companies like Uniphore.
How do teams use Origin to evaluate VC-backed companies like Uniphore?
For VC-backed companies, Origin is often used to assess product differentiation, early go-to-market motion, buyer behaviour, and the credibility of growth narratives. It can help teams understand where Uniphore is winning, what is driving adoption, and which constraints may affect scaling.
What does Origin typically reveal about pricing and go-to-market strategy for enterprise software companies like Uniphore?
For enterprise software, Origin often focuses on pricing logic, contract structure, buyer personas, procurement friction, and channel strategy. For companies like Uniphore, this can help teams assess how revenue is created, what drives expansion, and where sales cycles or retention may impact outcomes.
Relevant Companies
Introhive
Customer intelligence platform for professional services, legal, accounting, and consulting firms to automate CRM data capture, map relationship networks, and identify cross-selling and retention opportunities.
HQ
Ownership
Investors
Scratchpad
Sales productivity platform for B2B revenue teams to manage pipeline updates, meeting notes, tasks, and CRM data in one unified workspace connected to Salesforce.