Key Business Breakdowns
Products & Services
Customer Communication Management Software
Platform to unify and coordinate customer communications across various channels, such as email, SMS, live chat, and social media. The platform includ• ••-••••• •••••••• •• •••••••••• •••••••• ••••••••••• ••• ••••••• •••••••••••• •••••••••••••.
Pricing & Go-to-market
Typical Contract Length
•-• •••••.
Pricing model
••••••• •• ••••••• ••••• •• ••••••••, •••••••••• ••• •••••••• ••••••••••••.
Average Sales Value
••••• ••••• $••-$••• ••••••• ••• ••••.
Growth Review
Customer Overview
c.9,000 organizations across various industries, including technology, logistics, professional services, financial services, manufacturing, and travel.
Key Purchasing Criteria
•••••••, •••••••, ••• •••••••• ••••••••.
| Company Name | Revenue | FTE | Proprietary Insights | HQ | Ownership Type |
|---|---|---|---|---|---|
 Front | $1••m '•• | - | - | USA | V•••••••• |
 Zendesk | - | •,••• '•• | - | USA | P•••••••• |
 Intercom | - | - | - | - | - |
Relevant Companies
Tackle.io
Cloud go‑to‑market (GTM) platform that enables cloud marketplace listings management, facilitates co‑sell workflows with providers like AWS, Azure and GCP, and supports revenue acceleration through unified pipeline insights and transaction orchestration.
HQ
Ownership
Investors
Optimove
Offers marketing management software for organizations across various industry verticals to administer customer data, automate multichannel campaigns, and evaluate customer engagement.