Avaya company overview
About
Expert Vetted Data
Public disclosures rarely capture a company's internal dynamics or the true state of its technology. Gain first-hand insight by speaking with former Avaya executives.
Ownership & Key Financials
Revenue
Investors
Revenue / FTE
Ownership
FTEs
Key Business Breakdowns
Products & Services
Customer Experience & Communication Software
Platform to manage customer experiences and communication procedures. Includes voice, video, messaging, and AI-powered features integrated into a sing•• •••••••••.
Pricing & Go-to-market
Pricing model
Subscription-based model with tiered packages that depend on the offering and customer type. Ad-hoc fees come from on-premises deployments. Discounts ••• •••••• ••• ••••• ••••••••• •••• ••••••• •••• ••••••••.
Growth Review
Customer Overview
•.••,••• •••••••••••••, •••• ••• •••••• •••••• ••••• ••••• •••••••••••.
Customer Concentration
• •••••••• ••••••••••• •.••% •• ••••••• •••••••.
| Company Name | Revenue | FTE | Proprietary Insights | HQ | Ownership Type |
|---|---|---|---|---|---|
 Avaya | $2•••m '•• | ••,••• '•• | - | USA | P•••••••• |
 GoTo | - | - | - | - | - |
 8x8 | - | - | - | - | - |
 Mitel | - | - | - | - | - |
Experts highlight Avaya's strong customer relationships and retention, while noting market evolution and timing considerations as a potential constraint.
What does Origin provide on Avaya?
Origin provides a structured company snapshot of Avaya, combining expert-led insights with analysis across business model, customers, competitors, and market dynamics. The profile is designed to support research, competitive analysis, and commercial due diligence workflows.
How is Origin's analysis of Avaya different from traditional company databases?
Traditional company databases often focus on surface-level metadata such as ownership, funding, and company descriptions. Origin complements these sources with qualitative insights informed by expert interviews, helping teams understand how Avaya operates, competes, and creates value in practice.
Is Origin suitable for researching private companies like Avaya?
Yes. Origin is built to support research on private companies, where public information can be limited or inconsistent. It focuses on insight depth and operational context, which can be useful when evaluating companies like Avaya for investment, partnership, or competitive analysis.
Where does Origin's information on Avaya come from?
Origin insights are derived from expert interviews conducted by Dialectica, combined with structured analysis and secondary validation where appropriate. This approach prioritises first-hand operational perspectives alongside supporting evidence, rather than relying solely on aggregated public data.
Can Origin support commercial due diligence on Avaya?
Origin can support early-stage commercial due diligence by helping teams quickly understand positioning, value drivers, customer dynamics, and potential risks related to Avaya. It is typically used to shape hypotheses and focus areas before deeper primary research.
How does Origin compare to Crunchbase or PitchBook for analysing Avaya?
Crunchbase and PitchBook primarily focus on company metadata, ownership, funding history, and transactions. Origin complements those sources by adding qualitative, insight-led analysis focused on business fundamentals, go-to-market execution, customer reality, and competitive positioning for companies like Avaya.
How can Origin support portfolio monitoring or add-on analysis for companies like Avaya?
For PE-backed contexts, Origin can support monitoring by surfacing changes in competitive intensity, customer demand signals, and go-to-market effectiveness. It can also inform add-on analysis by clarifying adjacency opportunities and how a target like Avaya may fit within a broader platform strategy.
What does Origin typically reveal about pricing and go-to-market strategy for enterprise software companies like Avaya?
For enterprise software, Origin often focuses on pricing logic, contract structure, buyer personas, procurement friction, and channel strategy. For companies like Avaya, this can help teams assess how revenue is created, what drives expansion, and where sales cycles or retention may impact outcomes.
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