Key Business Breakdowns
Products & Services
Customer Experience & Communication Software
Platform to manage customer experiences and communication procedures. Includes voice, video, messaging, and AI-powered features integrated into a sing•• •••••••••.
Pricing & Go-to-market
Pricing model
Subscription-based model with tiered packages that depend on the offering and customer type. Ad-hoc fees come from on-premises deployments. Discounts ••• •••••• ••• ••••• ••••••••• •••• ••••••• •••• ••••••••.
Growth Review
Customer Overview
•.••,••• •••••••••••••, •••• ••• •••••• •••••• ••••• ••••• •••••••••••.
Customer Concentration
• •••••••• ••••••••••• •.••% •• ••••••• •••••••.
| Company Name | Revenue | FTE | Proprietary Insights | HQ | Ownership Type |
|---|---|---|---|---|---|
 Avaya | $2•••m '•• | ••,••• '•• | - | USA | P•••••••• |
 GoTo | - | - | - | - | - |
 8x8 | - | - | - | - | - |
 Mitel | - | - | - | - | - |
Relevant Companies
AMC Technology
Interaction orchestration and contact center integration solutions, offering the DaVinci Toolkit for customer experience management.
HQ
Ownership
Connectbase
Connectivity marketplace platform for telecommunications and network service providers to manage buying and selling of network services through location-based intelligence, automated quoting, and partner discovery tools.